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If you have a question about your billing statement, new enrollments, COBRA, terminations, qualifying life events, HIPAA, Certificates of Coverage or documentation requests, call 1-800-274-1573.
Small Group Sales
If you have a question about your group contract or benefit plan selection, please call 1-800-873-0004 or contact your group sales representative directly.
If you have a question about prior authorization or covered benefits, call 1-800-888-2264.
Behavioral Healthcare Options
If you have a question about prior authorization for mental health, severe mental illness or substance abuse services, call 1-800-873-2246, 24 hours, seven days a week.