HPN & SHL Mobile App

Easily manage your health plan information on the go.

Discover the HPN & SHL app and put your benefits at your fingertips.

Search for HPN & SHL in your app store and download the app.
Sign in with your HealthSafe ID.
Save your password with Touch ID or Face ID, if desired.
Use the HPN & SHL app to:
- Find out who is on record as your primary care provider (PCP).
- Talk with an advice nurse. Available 24/7.
- Video chat with a provider 24/7. No appointment needed.
- Search for a doctor, specialist, facility or lab.
- View your health plan ID card.
- Save your health plan ID card to your Apple Wallet™.
- See your copay, deductible, and out-of-pocket expenses, if applicable.
- Check the status of a claim, prior authorization or referral.
- Access your health records.*
- Update your contact information and address.
- Select communication preferences.
- Get step-by-step directions to contracted urgent care and hospitals near you.
- Secure chat with a Member Services representative

*Only available to Southwest Medical patients who opt-in to receive electronic medical records.

Your personal medical information is confidential and is only available to you and your provider.

You must be a Sierra Health and Life member to use the app.