Online Member Center

Keep track of your health the easy way.

Our online member center brings your health insurance information together in one place.

Use this convenient service to:

• Secure chat with a Member Services representative.
• View, download and email your health plan ID card.
• Find out who is on record as your primary care provider (PCP).
• See your copay, deductible, and out-of-pocket expenses, if applicable.
• Check the status of a claim, prior authorization or referral.
• Access your health records.*
• Update your contact information and address.
• Select communication preferences.
• Look up pharmacy copays and see filled medications.
• Discover the latest health plan news.
• Set up online invoicing and payment (applies to individual members).

Your personal medical information is confidential and is only available to you and your provider. To get started, sign in to our online member center. First-time users will need to create an account.

*Only available to Southwest Medical patients who opt-in to receive electronic medical records.