Comparing your options is the best way to get care that’s right for you and your budget.
Your PCP has easy access to your records, knows the bigger picture of your health, and may offer same-day appointments. If your PCP isn't available, it's important to know you still have other options.
Care Options
|
For Needs or Symptoms, such as:
|
Copay1
|
---|---|---|
24/7 Advice Nurse |
|
No cost |
24/7 Virtual Visits |
|
No cost2 |
Convenient Care |
|
$$ |
24/7 Urgent Care3 |
|
$$$ |
Urgent Care House Call4 |
|
$$$ |
24/7 Emergency Care5 ⚠
Your health plan is not contracted with certain freestanding ERs. Ask before you enter. |
|
$$$$ |
But if it's not an emergency, comparing care options could help save you time, money and frustration.
If you have question about your benefits, call toll-free 1-800-888-2264, TTY 711.
1Actual payments may vary depending upon benefit coverage. The information and estimates provided are for general informational and illustrative purposes only and are not intended to be nor should be construed as medical advice or a substitute for your doctor’s care. You should consult with an appropriate health care professional to determine what may be right for you.
2Calendar year deductibles and/or coinsurance may apply on some plans.
3Hours of operation may vary by location.
4This service is only available to health plan members living in Southern Nevada and covered ZIP codes. To check availability, call the 24/7 advice nurse at 1-800-288-2264, TTY 711.
5IMPORTANT: 1) Your health plan is not contracted with certain freestanding and hospital emergency rooms. Call your health plan for more information. 2) Some neighborhood hospitals may not have specialists on staff, so you could be transported to a hospital emergency room for complex conditions that require a specialist.
NowClinic® virtual visits are not intended to address emergency or life-threatening medical conditions. Please call 911 or go to the emergency room under those circumstances. NowClinic services may be covered by some health plans; copays and deductibles may apply. Members under the age of 18 must have a guardian contact NowClinic customer support for assistance in enrolling for their account. Customer support can be reached at 1-877-550-1515.