Sierra Health and Life (SHL) wants you to understand your health plan and all the programs and services available. Please take time to review the information below.
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These videos include general information. For information specific to your plan, please review your plan documents.
PPO plans let members enjoy freedom and flexibility. A PPO plan covers nearly all of your medical expenses as long as you stay within our network of providers, including doctors, urgent cares and hospitals. Care outside of our network is covered but at a higher cost share. Your plan provides coverage for medical care, behavioral health, and pharmacy benefits.
To access your PPO health plan benefits, just show your HPN health plan ID card. Always carry your health plan ID card with you. Show it when you fill a prescription and check-in for your medical appointments.
Click here to learn about your plans products and services.
To find out more about our health and wellness programs, call 1-800-720-7253.
If you have questions about your health plan’s open enrollment period, speak to your employer’s benefit specialist. For questions about your health plan benefits, call HPN at 1-800-777-1840, TTY: 711.